Affordable Housing Societies had an Office 365 subscription and SharePoint that was poorly set up for their document management needs. The set-up led to inappropriate file handling, permissions issues, accidental deletion of shared SharePoint content, and low SharePoint usage. To fix the problems, Spot Solutions defined an optimal intranet configuration that included modern libraries and access to essential information; we developed governance standards to ensure robust document management, and ensured that appropriate levels of security were in place. To manage the changes and ensure user buy-in Spot Solutions provided comprehensive training for users. Spot Solutions continues to provide ongoing end-user support to satisfy any questions and additional training support to administrators as needed.