The Engineering Services department of the City of Vancouver needed an integrated technological system to facilitate project and quality management across the department. Although they had a SharePoint 2013 installation, the client was relying primarily on Microsoft Suite products (Excel, Word, PowerPoint), and the level of understanding of SharePoint varies across the department, with most employees having a very basic understanding of its capabilities. Spot Solutions was engaged to demonstrate the capabilities of SharePoint’s PM Collaboration Portal, conduct an ideation and mental model session, and create a system roadmap that will produce a scalable productivity tool for the entire City of Vancouver Engineering Services department.