Background and History
The Saskatchewan Workers’ Compensation Board (WCB) operates like an insurance company. They provide guaranteed benefits and programs to injured workers in industries covered by The Workers’ Compensation Act 2013, and they protect registered employers from lawsuits when a workplace injury happens.
The WCB’s vision is to eliminate injuries and restore abilities. This is the fundamental driver of all that they do on behalf of their customers – the workers and employers of the province.
WCB was looking to modernize their technology by progressively migrating their business applications from Lotus Notes to O365 and SharePoint Online.
Their challenges were:
- They had outdated applications.
- Their existing systems had limitations that were affecting their business processes.
- They were experiencing operational inefficiencies and performing repetitive manual tasks.
Spot Solutions has/is delivering 15 sub-projects for Saskatchewan WCB under a Program Management strategy.
- Phase 1 – provide a strategy, design, and blueprint for a SharePoint platform implementation.
- Phase 2 – implement the strategy, design, and blueprint. To this end, Spot Solutions will support WCB in the implementation of a Program that includes a roadmap for delivering business critical applications
The work that Spot Solutions performed includes setting up an architecture for their new environment, migrating content to the new sites, automating their business processes, setting up a data governance policy, and empowering the WCB Operations and Maintenance team through training and mentoring.
Saskatchewan WCB now has a modern Microsoft 365 implementation, data governance policy, training and adoption strategies, and effective power users to manage the system.
Now they can:
- Reallocate their time that was spent performing repetitive manual tasks.
- Enjoy consistency and accuracy in their data quality and processes.
- Access all their information from the central site.
Spot Solutions has professionalism, knowledge and skills to provide the right solution to enhance the business value of the organization. They are process oriented, a great team to work with and are always ready to go that extra mile for the timely delivery of the right product.