Vancouver Fraser Port Authority – Truck Licensing System (TLS) Application Review and Needs Assessment

Vancouver Fraser Port Authority – Truck Licensing System (TLS) Application Review and Needs Assessment


Portfolio Description

Background and History

The Vancouver Fraser Port Authority (VFPA) is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada’s largest port. Their mandate, as outlined in the Canada Marine Act, is to enable Canada’s trade objectives on behalf of all Canadians, ensuring goods are moved safely through the Port of Vancouver, while protecting the environment and considering local communities.

The Problem

The VFPA’s Truck Licensing System (TLS) was becoming outdated, had limitations, and lacked the scalability to accommodate current and future business requirements. The VFPA were looking for an assessment of their options to improve their TLS.

Their challenges were:

  • Their existing TLS was no longer meeting their needs
  • They needed an assessment of all available options
  • They were unsure of the best path forward, whether they should update the existing TLS or procure a new TLS.

Our Solution

Spot Solutions was commissioned to conduct an in-depth review of the current TLS, a gap/needs analysis of the existing TLS in consideration of VFPA’s trucking program and planned future requirements, and development of a recommended strategy/roadmap for the evolution of TLS to an enhanced and integrated Land Operations System. The mandate of the team contracted to deliver the TLS Application Review and Needs Assessment were as follows:

  • Conduct a thorough analysis and document the information technology systems, business processes, and external factors to analyze the contention that the existing conditions of the TLS and shadow systems could no longer support the current and future requirements to administer the container trucking sector
  • Conduct a thorough analysis and document the existing capability of the current systems, the desired capability of proposed systems, and the functionality that would be needed to bridge that gap
  • Conduct a thorough analysis and document the information technology solution alternatives, the pros and cons of these alternatives, and how VFPA could apply their own criteria to a selection process which would result in the implementation of a new Truck Licensing System which would support the current and future requirements to administer the container trucking sector.

The Impact

VFPA now have a Recommended Strategy Report and roadmap on how best to meet their TLS needs.

Now they can:

  • Review the pros and cons of each option
  • Effectively make the progression from their existing TLS to the acquisition of a new system