Background and History
Home warranty insurance is mandated by the provincial government, where all residential builders are required to be licensed by the Homeowner Protection Office (HPO) and must arrange to have third-party home warranty insurance (provided by licensed insurance companies) on proposed new homes prior to obtaining a building permit. WBI Home Warranty Ltd. is the exclusive administrator in BC and Alberta on behalf of their insurance company, which provides this home warranty insurance.
WBI Home Warranty Ltd. was seeking a fully custom web application as a productivity tool, a platform that would allow their staff to navigate seamlessly through the entire development insurance and home warranty process – from signing up and enrolling a project to reporting and managing inspections and claims.
Their challenges were:
- Their existing process was inefficient and cumbersome.
- They wanted to facilitate collaboration across their team.
- They were looking for a robust solution fully customized to their unique business process.
WBI engaged Spot Solutions to design, build, test, deploy, and host an application to manage their home warranty business. The application database automatically integrates the key operational data in the custom software application with the company’s QuickBooks account software. Technologies used included ASP.NET, SQL Server 2012, HTML5 & CSS3, Microsoft Visual Studio 2012, jQuery, and Open XML.
WBI’s entire business operations are completely dependent on this critical piece of custom software; there was no room for the possibility of failure at any stage of the process. Spot Solutions ensured success by identifying the precise requirements necessary for the application, architecting and designing the software for scalability and future enhancements, testing the software thoroughly at all stages of the development, and deploying it on time and within budget. Spot Solutions also provides state-of-the-art, high-availability hosting services for the application.
Improved overall productivity at all stages of providing development and home warranties.
Now they can:
- Seamlessly navigate their workflows.
- Collaborate on the entire process from start to finish.
- Analyze and use their data to make informed decisions.
Looking to boost your organizational efficiency and productivity? Reach out to our Spot Solutions team now and discover custom solutions tailored to your needs!