Spot Solutions clearly understands the challenges and difficulties involved in support of a SharePoint environment, so we will create a procedure that is customized and ensures that your applications remain ideally tuned and meet the key business challenges or difficulties.
Spot Solutions SharePoint support packages provide proactive management and support to your business. We understand you need access to experts to solve your IT issues. Your support hours are valid for 12 months, so you do not need to worry about using them every month.
A proactive support system with helpdesk access, service level guide, and agreed response times to ensure you get the support that you need when you need it. A Spot Solutions support agreement will give you more control over your spending. Your support hours can be used for many different services/products, not just break and/or fix. Spot’s support desk is onshore and we are happy to come to your site.
A proactive SharePoint support system with helpdesk access, service level guide, and agreed response times to ensure you get the support that you need when you need it. With us you can easily scale resources up or down in order to address your specific needs instead of hiring full time support experts. The experience we have in delivering solutions means we can bring most applications you need (including training and change management) pre-built, eliminating the need to re-invent the wheel.
Tailoring solutions allows us to meet your individual business requirements. Our Agile methodology allows flexibility throughout the project to ensure we stay focused on delivering solutions that support your business.
Affordable Housing has been fortunate to use the services of Spot Solutions. They have been very helpful, insightful, and most of all accommodating to our needs, especially during these uncertain times where we had to deploy SharePoint services remotely for over 60 buildings.